eLawyer Recruitment
www.elawyer.com.my
Client Onboarding Support Manager (Mandarin Speaker)
Support Staff
Conveyancing,Trusts & Will
Full Time/Permanent
Johor, MALAYSIA
5 - 10 Year(s)
Bachelor Degree
14/05/2025
-Lead, guide and supervise the Business Onboarding Support Team (the Team) to provide support to the Trust Commercial Team and Client Acceptance Team in delivering a full suite of trust and corporate services to clients.
-Provide prompt, excellent, and professional trust and company administration services.
-Review and provide guidance to the Team on the tasks of all levels of complexity assigned to the Team.
-Ensure proper updating of all clients data in accordance with clients records by the Team and the accuracy of data being captured in the appropriate system.
-Liaise with the Trust Commercial Team, Client Acceptance Team and operations teams as and when necessary, in resolving any challenges encountered by the Team in the assigned tasks.
-Comply with the Groups internal control and audit standards.
-Ensure that the Team adheres to internal policies and Standard Operating Procedures on daily operations.
-Work with the Client Acceptance Team to migrate new processes or streamline the existing processes for greater efficiency.
-Participate in ad hoc projects or matters as assigned from time to time.
-Degree in Law or any other equivalent professional qualification is welcome to apply.
-Good technical knowledge in trusts, STEP qualification is an added advantage.
-Good language proficiency in Cantonese, Mandarin & English is a must
-At least 5 years of relevant working experience in Trust Administration services and includes managerial experience.
-Possess and demonstrate good leadership skills with the ability to guide and manage the team effectively.
-Well-versed in the statutory and internal anti-money laundering and counter financing terrorism policies as well as compliance with relevant laws and regulations.
-Detail oriented and able to work with minimum supervision in a fast-paced environment.
-Possess a strong sense of responsibility, positive disposition, initiative, high integrity and efficient in time management skill.
-Good interpersonal skills.
-Critical thinker and problem-solving skills.



This position is only open to Malaysian citizens.

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